The Support and Recovery Assistant for Office 365 is an easy-to-use app that asks you some simple questions, tests for some of the most common Office 365 support issues and attempts to implement resolutions on your behalf. Is it your network connection? Has your colleague inadvertently removed your access to that shared mailbox? In these situations, wouldn’t it be nice if you had an automated assistant to help you troubleshoot-and resolve-the problem? Now, there is! So if an occasional issue occurs with, for example, getting your email, you may not know where the difficulty lies. Office 365 is an extremely reliable service, with service availability that typically exceeds 99.9 percent.
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